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Issue starting opscenterd service

(14 posts) (7 voices)

Started 1 year ago by
Latest reply from thobbs
This topic is resolved

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Anonymous
Unregistered

I got an error since I update to Cassandra 1.0.0 and Opscenter-free 1.3 (from .../opscenter-free_1.3-1_all.deb).

service opscenterd start
Traceback (most recent call last):
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/application/app.py", line 631, in run
runApp(config)
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/scripts/twistd.py", line 23, in runApp
_SomeApplicationRunner(config).run()
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/application/app.py", line 374, in run
self.application = self.createOrGetApplication()
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/application/app.py", line 439, in createOrGetApplication
application = getApplication(self.config, passphrase)
--- <exception caught here> ---
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/application/app.py", line 450, in getApplication
application = service.loadApplication(filename, style, passphrase)
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/application/service.py", line 400, in loadApplication
application = sob.loadValueFromFile(filename, 'application', passphrase)
File "/usr/share/opscenter/lib/py-debian/2.7/amd64/twisted/persisted/sob.py", line 210, in loadValueFromFile
exec fileObj in d, d
File "/usr/share/opscenter/bin/start_opscenter.py", line 1, in <module>
from opscenterd import opscenterd_tap
File "/usr/lib/python2.7/dist-packages/opscenterd/opscenterd_tap.py", line 35, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/OpsCenterdService.py", line 16, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/OrbitedService.py", line 6, in <module>

File "/usr/lib/pymodules/python2.7/orbited/cometsession.py", line 13, in <module>
from orbited import transports
File "/usr/lib/pymodules/python2.7/orbited/transports/__init__.py", line 1, in <module>
import xhrstream
File "/usr/lib/pymodules/python2.7/orbited/transports/xhrstream.py", line 3, in <module>
from orbited.transports.base import CometTransport
File "/usr/lib/pymodules/python2.7/orbited/transports/base.py", line 4, in <module>
logger = logging.get_logger('orbited.transports.base.CometTransport')
File "/usr/lib/pymodules/python2.7/orbited/logging.py", line 11, in get_logger
return _manager.get_logger(name)
exceptions.AttributeError: 'NoneType' object has no attribute 'get_logger'

Failed to load application: 'NoneType' object has no attribute 'get_logger'

Any ideas about this issue and how to resolve it ?

Thank you.

Posted 1 year ago #
thobbs
Administrator

For some reason it's using an older version of the library that opscenter required in previous versions rather than the bundled version of the library it has now.

If you uninstall the old library (apt-get remove orbited), that should resolve the issue for now. We will look into why it's preferring the other library to make a permanent fix.

Posted 1 year ago #
Anonymous
Unregistered

It indeed solved the problem, thanks for giving the good solution and doing it fast.

How did you find the solution ? Could I have find it by myself ?

Hope it will help more people.

Posted 1 year ago #
thobbs
Administrator

You're welcome!

I wouldn't have expected you to find that yourself. I just noticed that in the stacktrace, it was using a library in /usr/lib/pymodules instead of /usr/share/opscenter/lib.

Let us know if you encounter any more problems.

Posted 1 year ago #
Anonymous
Unregistered

I have the same problem when I start opscenter, hope you guys can give me a hint

service opscenterd start

Traceback (most recent call last):
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/application/app.py", line 631, in run
runApp(config)
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/scripts/twistd.py", line 23, in runApp
_SomeApplicationRunner(config).run()
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/application/app.py", line 374, in run
self.application = self.createOrGetApplication()
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/application/app.py", line 439, in createOrGetApplication
application = getApplication(self.config, passphrase)
--- <exception caught here> ---
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/application/app.py", line 450, in getApplication
application = service.loadApplication(filename, style, passphrase)
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/application/service.py", line 400, in loadApplication
application = sob.loadValueFromFile(filename, 'application', passphrase)
File "/usr/share/opscenter/lib/py-debian/2.7/i386/twisted/persisted/sob.py", line 210, in loadValueFromFile
exec fileObj in d, d
File "/usr/share/opscenter/bin/start_opscenter.py", line 1, in <module>
from opscenterd import opscenterd_tap
File "/usr/lib/python2.7/dist-packages/opscenterd/opscenterd_tap.py", line 16, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/Config.py", line 392, in init_config

File "/usr/lib/python2.7/dist-packages/opscenterd/events/plugins/CassandraStore.py", line 12, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/CassandraService.py", line 17, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/Cluster.py", line 14, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/AgentServer.py", line 23, in <module>

File "/usr/lib/python2.7/dist-packages/opscenterd/HttpUtils.py", line 10, in <module>

File "/usr/share/opscenter/lib/py-debian/2.7/i386/OpenSSL/__init__.py", line 11, in <module>
import rand, crypto, SSL, tsafe
exceptions.ImportError: libssl.so.0.9.8: cannot open shared object file: No such file or directory

Failed to load application: libssl.so.0.9.8: cannot open shared object file: No such file or directory

Posted 1 year ago #
mbulman
Key Master

shenwoo, what operating system are you running?

Posted 1 year ago #
Anonymous
Unregistered

I am using backtrack 5 based on ubuntu 10.04, is it ok ?

Posted 1 year ago #
mbulman
Key Master

It should be okay. Can you find out what versions of libssl you have installed by running dpkg -l | grep libssl ?

Posted 1 year ago #
Anonymous
Unregistered
oh, I am sorry, my computer I am using running Backtrack, the computer I am running Cassandra and installing opscenter is Ubuntu 11.10, I use your command and this is its output
```
ii libssl1.0.0  1.0.0e-2ubuntu4
SSL shared libraries
```
Posted 1 year ago #
mbulman
Key Master

Installing version 0.9.8 of libssl should get you up and running. apt-get install libssl0.9.8

Posted 1 year ago #
Anonymous
Unregistered

A great material on a short dress, will surely keep them cool on a summer's evening.

Posted 1 year ago #
Anonymous
Unregistered

I noticed that this issue was "resolved" at the top. In which version of the OpsCenter was it resolved? I still had the same problem with v1.3.1. But thanks for the posts here for providing clues. Here are steps to fix the problem in AWS Linx AMI:
http://randomizedsort.blogspot.com/2011/12/fixing-libssl-and-libcrypto-errors-in.html

It will help users if the docs can specify the libssl and libcrypto versions required instead of just stating "openssl" like below:
http://www.datastax.com/docs/opscenter/install_opscenter#opscenter-installation-prerequisites

Thanks.

Posted 1 year ago #
Anonymous
Unregistered

I have followed the steps given by nehc ,but having the same issue in Amazone AMI

./src/lib/python2.6/site-packages:./lib/py:./lib/py-debian/2.6/amd64:
Traceback (most recent call last):
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/application/app.py", line 631, in run
runApp(config)
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/scripts/twistd.py", line 23, in runApp
_SomeApplicationRunner(config).run()
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/application/app.py", line 374, in run
self.application = self.createOrGetApplication()
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/application/app.py", line 439, in createOrGetApplication
application = getApplication(self.config, passphrase)
--- <exception caught here> ---
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/application/app.py", line 450, in getApplication
application = service.loadApplication(filename, style, passphrase)
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/application/service.py", line 400, in loadApplication
application = sob.loadValueFromFile(filename, 'application', passphrase)
File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/twisted/persisted/sob.py", line 210, in loadValueFromFile
exec fileObj in d, d
File "bin/start_opscenter.py", line 1, in <module>
from opscenterd import opscenterd_tap
File "build/lib/python2.6/site-packages/opscenterd/opscenterd_tap.py", line 16, in <module>

File "build/lib/python2.6/site-packages/opscenterd/Config.py", line 392, in init_config

File "build/lib/python2.6/site-packages/opscenterd/events/plugins/CassandraStore.py", line 12, in <module>

File "build/lib/python2.6/site-packages/opscenterd/CassandraService.py", line 17, in <module>

File "build/lib/python2.6/site-packages/opscenterd/Cluster.py", line 14, in <module>

File "build/lib/python2.6/site-packages/opscenterd/AgentServer.py", line 23, in <module>

File "build/lib/python2.6/site-packages/opscenterd/HttpUtils.py", line 10, in <module>

File "/usr/share/OpsCenter/opscenter-1.3.1/lib/py-debian/2.6/amd64/OpenSSL/__init__.py", line 11, in <module>
import rand, crypto, SSL, tsafe
exceptions.ImportError: libssl.so.0.9.8: cannot open shared object file: No such file or directory

Failed to load application: libssl.so.0.9.8: cannot open shared object file: No such file or directory

Posted 1 year ago #
thobbs
Administrator

Just to be clear, the Amazon Linux AMI is not a supported distro for OpsCenter.

bonami:

It looks like you're using the 64 bit version of the AMI. You'll need to change the steps that nehc gave to be:

1) Install openssl 0.9.8
sudo yum install openssl098e-0.9.8e-17.7.amzn1.x86_64

2) Change to /usr/lib64 and manually create following two symbolic links:
sudo ln -s libssl.so.0.9.8e libssl.so.0.9.8
sudo ln -s libcrypto.so.0.9.8e libcrypto.so.0.9.8

Posted 1 year ago #

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