OpCenter : Error install agent

(3 posts) (2 voices)

• Started 11 months ago by
• Latest reply from
• This topic is resolved

Tags:

• install agent
• Opcenter

1. 

   Anonymous
   Unregistered

   Hi,

   I have installed successfully OpsCenter from the Debian package.When I've tried the automatic installation of the agent I got this error (when i click on the button "install on all nodes" :

   Error during agent install ('ascii' codec can't decode byte 0xc3 in position 202: ordinal not in range(128))

   Looking at the logs (/var/log/opscenter/opscenterd.log, I found this error:

   2012-05-28 14:24:36+0100 [] Problem while calling InstallAgentController
   Traceback (most recent call last):
   File "/usr/share/opscenter/lib/py-debian/2.6/i386/twisted/internet/defer.py", line 542, in _runCallbacks
   current.result = callback(current.result, *args, **kw)
   File "/usr/share/opscenter/lib/py-debian/2.6/i386/twisted/internet/defer.py", line 1076, in gotResult
   _inlineCallbacks(r, g, deferred)
   File "/usr/share/opscenter/lib/py-debian/2.6/i386/twisted/internet/defer.py", line 1018, in _inlineCallbacks
   result = result.throwExceptionIntoGenerator(g)
   File "/usr/share/opscenter/lib/py-debian/2.6/i386/twisted/python/failure.py", line 349, in throwExceptionIntoGenerator
   return g.throw(self.type, self.value, self.tb)
   --- <exception caught here> ---
   File "/usr/lib/python2.6/dist-packages/opscenterd/TwistedRouter.py", line 185, in doCall

   File "/usr/share/opscenter/lib/py-debian/2.6/i386/twisted/internet/defer.py", line 1018, in _inlineCallbacks
   result = result.throwExceptionIntoGenerator(g)
   File "/usr/share/opscenter/lib/py-debian/2.6/i386/twisted/python/failure.py", line 349, in throwExceptionIntoGenerator
   return g.throw(self.type, self.value, self.tb)
   File "/usr/lib/python2.6/dist-packages/opscenterd/WebServer.py", line 1137, in InstallAgentController

   exceptions.UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 202: ordinal not in range(128)

   I'm using OpsCenter 2.0 , python 2.6.5 , java version 1.6.0_20
   Thanks in advance
   Selim

   Posted 11 months ago #
2. 

   Anonymous
   Unregistered

   Selim,

   It looks like there's a problem when trying to ssh to install the agent on that node.

   Are you using a username and password or an ssh key to install the agent? Can you ssh manually to the node using that same method? When you do successfully ssh to that node, is there an ssh welcome banner that gets displayed?

   On the node that you're trying to install the agent, could you paste any errors that are in /var/log/opscenter-agent/installer.log?

   Thomas

   Posted 11 months ago #
3. 

   Anonymous
   Unregistered

   Thomas,

   yes you were right, the problem was with the ssh connection. When I tried to ssh manually to the node using the same method ( with username and password ) i couldn't do it because i forgot to add the public key to the authorized_keys file.
   I fixed the problem and the installation completed successfully.

   Thanks Thomas for your help.

   Posted 11 months ago #

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