Deliver an amazing, tailored Customer Experience anywhere, on any device, seamlessly across touchpoints.

A rapidly evolving world accelerates the customer experience challenge

DataStax offers data management for driving Customer Experience (CX) solutions.

DataStax-powered solutions deliver a highly personalized, responsive and consistent experience whatever the channel, location or volume of customers and transactions. Customers will have an engaging experience which drives customer satisfaction and advocacy which translate to increased brand loyalty and revenue growth.

The DataStax CX Data Solution

Customer-facing applications need to be always-on and easily scalable, while at the same time providing instant insights and actions tailored to each specific user.

The DataStax CX Data Solution helps companies:

  • Innovate with our data platform, providing a single view of their customers and delivering an always-on, personalized, responsive and consistent experience to their customers. No matter where they are, or how many of them there are with DataStax Enterprise.
  • Accelerate their customer experience initiatives with tools, and world-class consulting and training from experts who have helped implement some of the largest real-time data architectures in the world, along with partner integration.
  • Mitigate risks by aligning industry-leading data technology with CX application design expertise DataStax customers can reduce risk and increase flexibility for their critical CX initiatives.

The CX Data Solution includes the DataStax Enterprise data platform, plus world-class consulting and training from experts who have helped implement some of the largest real-time data architectures in the world, along with partner integration.
  • “By 2017, 89% of businesses will compete mainly on customer experience.”
    Gartner
  • “The X1 Platform delivers an entirely new cloud-based, personalized, and interactive TV experience with DataStax.”
    Comcast
  • “With DataStax Enterprise as our database infrastructure, we can not only scale but give our users a real-time, engaging customer experience.”
    MINT-Bills
In The News
DataStax CEO launches new CX strategy – focus shifting from tech to business

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DataStax Launches Strategy Focusing on its Customer Experience Solutions

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Blog Post
The Data Platform for the Right-Now Economy

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