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Stay ahead of the competition by doing more for your customers

In the telecom world, customers are adding or upgrading devices at breakneck speed, and when they do, they expect a seamless digital experience. The faster you give customers what they want and need, the better you’ll stack up to the competition.

To provide the personalized experience customers crave, you need to be nimble and adaptable, and you need a moment-by-moment, 360-degree view of each customer. You also need rock-solid consumer protection to help identify and guard against potential fraud in real-time. That’s a tall order.

Anticipate their needs, be ever-available, and keep the process secure

Whether it's through personalized messages delivered at just the right moment or offering new services before customers know they need them, the power is in your data. The better you know your customer, the better they will respond when you your reach out to them. See how data analytics can change your customer experience, improve retention and loyalty, and ultimately improve your bottom line.

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Let’s Start the Conversation

Reach out to a DataStax expert today to learn how DataStax can give you the power of the leading, always-on database for the Right-Now Economy with none of the operational overhead.

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DataStax Account Team for T-Mobile

Shari Elia

Strategic Accounts Director
408.569.5153
shari.elia@datastax.com

John Walker

Solutions Engineer
510.566.9684
john.walker@datastax.com

Brad Treesh

Customer Satisfaction Manager
503.799.6062
brad.treesh@datastax.com

Dawna Taylor

Business Development
408.933.3486
dawna.taylor@datastax.com

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