The following tables provide information about DataStax Data Retention Policies in various capacities across DataStax products and services.
Record Category | Retention Period |
---|---|
Business Contact information | 2 years |
DataStax Managed Services (DMS) metrics | 1 year |
DMS logging | 180 days |
All customer data | 30 days after the relationship ends |
DataStax Astra usage metrics | 2 years |
DataStax Astra business contact information | 2 years |
1Non-Customer refers to individuals who do not buy a product or pay for services but have provided data to attend DataStax events and access DataStax resources.
Record Category | Retention Period |
---|---|
Log data | 180 days for active customers, deleted 30 days after customer relationship ends |
Metrics & monitoring data | 1 year |
Account settings | 90 days following account closure |
Any other metadata | 30 days following account closure |
Record Category | Retention Period |
---|---|
Account contact data - names, email addresses, mobile numbers, address, company | 90 days following account closure or upon request |
Data within Astra | 90 days following termination of contract, account closure or upon request - data may also be returned to the customer if requested |
Data received from Google - GCP Marketplace | 30 days following account closure or termination of contract by customer Additionally at the request of Google |
Customer metrics - usage amounts, business intelligence data | 2 years or 90 days following account closure or termination of contract |
Customer financial data - invoices, payment data, billing data from third party payment vendor (Stripe) | 2 years |
Where technically feasible, data held by DataStax in DMS & Astra will be deleted within 30 days following a customer request.
Metadata on DMS & Astra will be retained for 1 year.