Deliver a highly personalized, responsive, and relevant customer experience.

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An Amazing Customer Experience Starts Here

Chances are you use DataStax everyday. We deliver the always-on data platform that powers apps that deliver an amazing customer experience for Netflix, Sony, eBay, and more.

Companies are now looking at customer experience to differentiate their products and services. This is because happier, more valued customers ultimately translate to increased brand loyalty and revenue growth for a company.

DataStax offers data management for driving customer experience (CX) solutions. We help companies:

  • Innovate with our data platform, providing a single view of their customers and delivering an always-on, personalized, responsive and consistent experience to their customers. No matter where they are, or how many of them there are.
  • Accelerate their customer experience with tools, enablement, best practices, and more.
  • Mitigate risks by assuring high performance, scaling data as required, and remaining always-on with enterprise-level security.

We help companies transform their customer experience better, faster, and easier.

Featuring a comprehensive, proven, and effortlessly scalable data platform, DataStax Enterprise (DSE) is ideal for the following CX solutions:

  • Customer 360 (C360) - Detect opportunities and threats by delivering a single view of all customer interactions across all sources.
  • Real-Time Personalization - Drive engagement by guaranteeing crucial feedback, a tailored experience, and instantly actionable insight.
  • Recommendation - Provide customers with the right products, services, or promotions at the right time.
  • Fraud Detection - Protect customers from scams and fraud by monitoring and analyzing data transactions in real-time, to identify atypical patterns so action can be taken immediately.
“By 2017, 89% of businesses will compete mainly on customer experience.”
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