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#CustomerExperience is dynamic and forever changing, take a look how we think it will change in 2018 - https://t.co/ANIFAtl8qW #CX
Read this report, based on a commissioned @Forrester #CX initiatives survey, to find out the top technology capabilities of a successful CX data platform and so much more! https://t.co/YpnuFhaQ2j https://t.co/EWXmoKIjHu
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Forrester Consulting surveyed #CX decision makers to find out how they were tackling some of the greatest #CXchallenges and where they see the greatest opportunity for development https://t.co/S4jzQWKtUB https://t.co/tnTT248fkf
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