More likely for a repeat customer to convert than a new shopper
Of consumers switch vendors following poor experience
Estimated lost revenue due to customer switching vendors
Of customers expect specialized treatment
Use a deep understanding of customer interactions for real-time, personalized rewards that increase customer retention and lifetime value.
Discern customer behavior patterns and interactions to deliver highly relevant offers.
Create consistent, tailored customer engagement across multiple channels.
Give customers real-time access to loyalty information — anytime, anywhere.
Enterprises around the world are prioritizing customer experience as a corporate initiative essential to their ability to compete and drive customer loyalty. Nowhere is this more evident than in the cutthroat world of retail. Watch this webinar to learn how Walmart is using DataStax Enterprise to provide nearly 260 million customers across 28 countries with a consistent and delightful customer experience via its eCommerce websites and applications.Watch Now
See how customers are using DataStax to revolutionize how they use data and lead the wave of disruption in their industries.Case Studies