DataStax Services Suite
DataStax offers a range of services designed to help customers accelerate their adoption of the DataStax
platform. The DataStax Services team is dedicated to working closely with our customers to provide the help they
need with deep product expertise and experienced best-practice guidance all along the way. We offer a range
of services with flexible engagements designed to help our customers with their specific needs.
Architecture Review Service Package
This services package provides focused architectural design services to shorten your path of self-sufficiency. It is designed reduce the risk of your SLA’s being missed and eliminate any costly future rework.
Customer Success Architect Service Package
DataStax offers the ability to engage a Customer Success Architect to act as the customer’s trusted advisor. The Customer Success Architect provides guidance and enablement to help accelerate technology adoption and fully realize business goals through technical leadership.
Dev & Ops Primer Service Package
This service package is designed to stand up, configure, and operate a new DSE cluster. It complements and should be used together with other services packages such as Architectural Review, Sprint Architect and Production Readiness.
Production Readiness Service Package
This service package is designed help customers assess an application's readiness for production. DataStax staff members assist the customer in building, executing and interpreting load and failure tests to validate that the application will support the required SLAs. This service package can reduce the risk of costly go live issues.
Sprint Advisory Service Package
This service package provides a DataStax Solutions Architect to work with the customer's team on a regularly scheduled basis to guide architecture, development, DevOps and production operations efforts. It’s designed for new development projects using agile, scrum or lean project management over a three-month term.
Search Primer Service Package
The DataStax Search Primer Service Package is designed to assist customers with the integration of the DSE Search capability into the application design and architecture. This Service Package is particularly geared towards customers who already use DSE and want to maximize the ROI and outcomes of the DSE platform.
Analytics Primer Service Package
This package is designed to assist customers with the integration of the DSE Analytics capability into the application design and architecture. Its geared towards customers who already use DSE and want to add business intelligence, enhance their current data and/or add extract-transform-load (ETL) operations into the current workflow.
Graph Primer Services Package
The DataStax Graph Primer Service Package is designed to assist customers with graph database architecture and application design using DSE Graph. It is particularly geared towards customers who are using graph technology for the first time. DataStax Services personnel work closely with customer staff to provide greater understanding of key aspects of DSE Graph.