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  1. Home
  2. Legal Information and Resources
  3. Legal
  4. DataStax Subprocessors

DataStax Subprocessors

Last Updated Date: 
August 26, 2020

DataStax Astra

In connection with DataStax Luna, DataStax may use third parties to provide support for product delivery, customer service, and other functions. Our current list of subprocessors is as follows:

SubprocessorService provided
Amazon Web Services, Inc.Cloud infrastructure
Google LLCCloud infrastructure
Microsoft CorporationCloud infrastructure
Zendesk, Inc.Support ticketing portal
FullStory, Inc.UI digital analytics
Stripe, Inc.Payment processing
Atlassian Corporation PlcIssue tracking platform
Saleforce.com, Inc.Customer relationship management platform
Elastic N.V.Search and logging analytics
Intercom, Inc.Live chat support
ReadMe, Inc.Documentation platform
Meteor Development Group Inc.GraphQL platform
Mixpanel, Inc.UI analytics platform
Google LLCEmail service
Grafana LabsInteractive analytics platform
Customer.ioMarketing analytics platform
Workato, Inc.Application integration platform
Split Software, Inc.Feature delivery platform
Okta, Inc.Access and authentication management

DataStax Luna and DSE Support

In connection with DataStax Luna, DataStax may use third parties to provide support for product delivery, customer service, and other functions. Our current list of processors is as follows:

SubprocessorService provided
Zendesk, Inc.Support ticketing portal
Google LLCEmail and productivity applications
Salesforce.com, Inc.Customer relationship management platform
Stripe, Inc.Payment processing service
PagerDuty, Inc.Support incident response platform
SendSafely, Inc.Secure file transfer
Atlassian Corporation PlcIssue tracking platform
Direct Line, Inc.Voice support service

DataStax, Inc. Affiliates

For all products and services DataStax may also use one of more of the following DataStax Affiliates as a subprocessor:

  • DataStax UK Ltd.
  • DataStax France SARL
  • DataStax Australia Pty Ltd.
  • DataStax Canada, Inc.
  • DataStax Germany GmbH
  • DataStax Japan, GK
  • DataStax Singapore Pte. Ltd.
  • DataStax Ireland Limited
  • DataStax NZ Limited
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