DataStax Astra

In connection with DataStax Luna, DataStax may use third parties to provide support for product delivery, customer service, and other functions. Our current list of subprocessors is as follows:

Subprocessor Service provided
Amazon Web Services, Inc. Cloud infrastructure
Google LLC Cloud infrastructure
Microsoft Corporation Cloud Infrastructure
Zendesk, Inc. Support ticketing portal
FullStory, Inc. UI digital analytics
Stripe, Inc. Payment processing
Atlassian Corporation Plc Issue tracking platform
Saleforce.com, Inc. Customer relationship management platform
Elastic N.V. Search and logging analytics
Intercom, Inc. Live chat support
ReadMe, Inc. Documentation platform
Meteor Development Group Inc. GraphQL platform
Mixpanel, Inc. UI analytics platform
Google LLC Email service
Grafana Labs Interactive analytics platform
Customer.io Marketing analytics platform
Workato, Inc. Application integration platform
Split Software, Inc. Feature delivery platform
Okta, Inc. Access and authentication management

 

DataStax Luna and DSE Support

In connection with DataStax Luna, DataStax may use third parties to provide support for product delivery, customer service, and other functions. Our current list of processors is as follows:

Subprocessor Service provided
Zendesk, Inc. Support ticketing portal
Google LLC Email and productivity applications
Salesforce.com, Inc. Customer relationship management platform
Stripe, Inc. Payment processing service
PagerDuty, Inc. Support incident response platform
SendSafely, Inc. Secure file transfer
Atlassian Corporation Plc Issue tracking platform
Direct Line, Inc. Voice support service

 

DataStax, Inc. Affiliates

For all products and services DataStax may also use one of more of the following DataStax Affiliates as a subprocessor:

  • DataStax UK Ltd.
  • DataStax France SARL
  • DataStax Australia Pty Ltd.
  • DataStax Canada, Inc.
  • DataStax Germany GmbH
  • DataStax Japan, GK
  • DataStax Singapore Pte. Ltd.
  • DataStax Ireland Limited
  • DataStax NZ Limited