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DataStax Subprocessors
Last Updated Date:
August 26, 2020
DataStax Astra
In connection with DataStax Luna, DataStax may use third parties to provide support for product delivery, customer service, and other functions. Our current list of subprocessors is as follows:
| Subprocessor | Service provided |
|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure |
| Google LLC | Cloud infrastructure |
| Microsoft Corporation | Cloud infrastructure |
| Zendesk, Inc. | Support ticketing portal |
| FullStory, Inc. | UI digital analytics |
| Stripe, Inc. | Payment processing |
| Atlassian Corporation Plc | Issue tracking platform |
| Saleforce.com, Inc. | Customer relationship management platform |
| Elastic N.V. | Search and logging analytics |
| Intercom, Inc. | Live chat support |
| ReadMe, Inc. | Documentation platform |
| Meteor Development Group Inc. | GraphQL platform |
| Mixpanel, Inc. | UI analytics platform |
| Google LLC | Email service |
| Grafana Labs | Interactive analytics platform |
| Customer.io | Marketing analytics platform |
| Workato, Inc. | Application integration platform |
| Split Software, Inc. | Feature delivery platform |
| Okta, Inc. | Access and authentication management |
DataStax Luna and DSE Support
In connection with DataStax Luna, DataStax may use third parties to provide support for product delivery, customer service, and other functions. Our current list of processors is as follows:
| Subprocessor | Service provided |
|---|---|
| Zendesk, Inc. | Support ticketing portal |
| Google LLC | Email and productivity applications |
| Salesforce.com, Inc. | Customer relationship management platform |
| Stripe, Inc. | Payment processing service |
| PagerDuty, Inc. | Support incident response platform |
| SendSafely, Inc. | Secure file transfer |
| Atlassian Corporation Plc | Issue tracking platform |
| Direct Line, Inc. | Voice support service |
DataStax, Inc. Affiliates
For all products and services DataStax may also use one of more of the following DataStax Affiliates as a subprocessor:
- DataStax UK Ltd.
- DataStax France SARL
- DataStax Australia Pty Ltd.
- DataStax Canada, Inc.
- DataStax Germany GmbH
- DataStax Japan, GK
- DataStax Singapore Pte. Ltd.
- DataStax Ireland Limited
- DataStax NZ Limited