DataStax Expert Support
Your Success is Our Top Priority
Whether you have a new cloud application in development or have database clusters already in production, we offer a wide range of support services to help ensure that our industry-leading NoSQL data management solution, DataStax Enterprise, exceeds your expectations.
DataStax delivers the type of expert support and services for both production and non-production database systems that you require and expect. Our expert support teams are backed by the world’s foremost experts in Apache Cassandra™ and distributed database systems.
Benefits of Expert Support
Support Resources
Developers
DataStax Support helps developers speed application development and performance time by providing instant help for questions on how to best use and develop against Cassandra and other big data technologies. It shortens troubleshooting episodes by delivering expert assistance on how to correct issues found in production systems.
Operations and DBAs
For DBAs and IT operations staff, DataStax Support delivers expert, go-to assistance around-the-clock that helps the DBA keep production systems always up and performing well. Certified software updates help the DBA confidently keep their systems current and defect-free. Health checks provide expert knowledge transfer to DBA’s that they can use to optimize all their systems for maximum performance and uptime.
Central IT and CIOs
DataStax Support delivers assurance that expert help is always available to keep production systems online and running fast. It supplies certified software updates that keep business systems current and up to the highest possible software quality standards. And it provides constant expert examination of production deployments that ensure optimal performance and uptime.
