Hot Fixes
Should a bug cause a production application outage or serious performance issue, DataStax works to immediately correct the problem and supplies a hot fix build to get your application back online.
Your Success is Our Top Priority
Whether you have a new cloud application in development or have database clusters already in production, we offer a wide range of support services to help ensure that our industry-leading NoSQL data management solution, DataStax Enterprise, exceeds your expectations.
DataStax delivers the type of expert support and services for both production and non-production database systems that you require and expect. Our expert support teams are backed by the world’s foremost experts in Apache Cassandra™ and distributed database systems.
Benefits of Expert Support
DataStax Luna
DataStax Luna provides subscription-based support for open source Cassandra to help ensure you meet required service levels while providing your team with the confidence they need to deploy and run their applications.
- Get support directly from the distributed database experts who authored a majority of the Cassandra code, drivers, and tools.
- Choose the right level of support for your budget as well as your technical and business needs then easily scale through the self-service portal.
- Get started in minutes through a simple process that lets you begin coverage directly through our website.
DataStax Premium Support
DataStax Premium Support provides you with added options to enhance your current version of subscription-based support designed for the utmost in flexibility and fit.
- Interact with a dedicated team comprised of our most seasoned support engineers
- Tailor your support experience based upon the level of dedication and the breadth of services that your business demands
- Choose between single add-on offerings or bundle multiple offerings allowing you to mix and match to meet to your needs, not ours
Support Resources