First Utility Helps Customers Optimize Their Energy Consumption Using DataStax Enterprise

First Utility is the largest independent energy supplier in the UK, servicing more than one million households. Focused on disrupting the legacy, slow-changing utilities industry, First Utility wanted to develop a modern platform to support a disruptive energy startup through innovation and evolve a highly efficient business model that allows them to offer consistently market leading prices to their customers. First Utility selected DataStax Enterprise when it realized it needed a new platform that could store and manipulate large amounts of data for their My Energy and other applications.

First Utility

Investing in digital engagements creates higher customer lifetime value, and First Utility is focused on delivering applications that build trust and create long-term profitable relationships with our customers. DataStax Enterprise offers the data scale and analytics capabilities we need to bring these new innovations to market.

Bill Wilkins

CIO/CTO , First Utility

The Opportunity

Disrupt the legacy, slow-changing utilities industry

Evolve business model to offer consistently market leading prices to customers

Needed a new platform to store and manipulate large amounts of data

The Solution

The Results

First company to offer an energy data analytics platform

Increased customer retention

Customers use 5-6% less energy and further reduce their energy bills