The Top Three Things Insurance Companies are Doing Wrong With Their Data

Insurance companies sit on a treasure trove of customer data from many channels, including branch business, telephone support, websites, mobile applications, and the usage of their diverse insurance products. These days, concentrating exclusively on current data records is no longer enough. You need to merge siloed data via a managing data layer and you need to be able to use external and internal data records together to glean powerful, real-time insights.