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DataStax Premium Support provides you with added options to enhance your current version of subscription-based support designed for the utmost in flexibility and fit.
All Premium Support offerings are staffed exclusively by a dedicated team comprised of our most seasoned support engineers.
This offering is recommended if you desire continuity and consistency when raising tickets with DataStax Support. With this offering you'll receive:
This offering is recommended if you desire proactive operational advice and guidance. With this offering you'll receive:
That's ok! See our to learn more about what Premium packages are right for you, or if you feel your support requirements go beyond our standard packages, please send a message to or fill out the form here and we'll be in touch to discuss your needs.