SkyPoint Cloud: GenAI-Driven Operational Efficiency Revolution in Healthcare with DataStax Astra DB
Arlene Go
SkyPoint Cloud, a SaaS provider of data, analytics, and artificial intelligence services, is focused on improving productivity and efficiency in an industry grappling with an aging population, resource constraints, labor shortages, and regulatory challenges. We spoke with SkyPoint CEO Tisson Mathew about how AI and data can be leveraged to revolutionize healthcare – particularly for senior citizens.
Tisson, who is DataStax’s latest Digital Champion, views his role as creating value for customers and driving technological change in the industry.
Data and AI: Overcoming Challenges
Tisson emphasizes the importance of generative AI, which offers a more human-like interaction and lowers barriers to technology adoption in the healthcare industry. Developing applications and systems that can interact like humans can revolutionize how caregivers, administrative staff, and patients access and use information.
However, this exciting journey is not without its obstacles. Tisson cites privacy, data security, and compliance as significant roadblocks, especially given the sensitive nature of healthcare data. He also mentions the importance of real-time and accurate AI, given its potential to significantly impact people's lives and operational procedures.
SkyPoint Cloud partners with organizations like DataStax and Microsoft to address these challenges. Tisson highlights the collaborative nature of these partnerships and the collective effort to find solutions to tough problems that can drive value creation from data.
SkyPoint’s value proposition
SkyPoint provides a packaged offering built on open architecture and technologies, as opposed to internal IT or consulting firm solutions. While still open, it enables customers to customize and scale without having to build their own systems. Using generative AI to compile policies and procedures makes a caregiver’s job easier. What used to be a task requiring hours of document searching can now be accomplished in seconds. This level of operational efficiency can result in significant cost savings and reduce manual and error-prone human labor, with funds being reallocated toward patient care.
Astra DB, DataStax’s DBaaS powered by Apache Cassandra®, is integral to SkyPoint’s success. It enables a cost-effective, scalable solution that addresses security and privacy considerations. Additionally, Astra DB's vector search capabilities ensure efficient retrieval of voluminous healthcare data, enable semantic understanding for contextual interpretation, allow personalized recommendations based on vector similarities, and enhance AI capabilities supporting high-dimensional data models.
Finding specific policies and operating procedures is time-consuming and challenging due to scattered storage across various platforms. SkyPoint’s generative AI technology streamlines this process by swiftly generating tailored care policies for each patient with citations, saving caregivers hours of work. Using the Astra vector database, SkyPoint can leverage these benefits to enhance its services, offering users real-time, contextual, and personalized solutions. This leads to accurate predictions and personalized healthcare outcomes at a lower cost.
Choosing Astra DB over Cassandra
SkyPoint had previously used open-source Cassandra. The move to Astra DB enables the team to concentrate on business solutions rather than infrastructure management. Astra DB's scalability, resource management, and focus tip the scale in value compared to any cost savings from managing Cassandra independently.
As a Digital Champion, Tisson is committed to creating a collaborative environment that will drive value and innovation.
Watch the full video to learn more.
