Services. DataStax provides a range of services designed to help our customers be successful by accelerating adoption of the DataStax platform and features. For further information on the services we offer, see here. Please note that DataStax does not provide custom application/code development.
Training. DataStax provides training for users of DataStax Enterprise, and Apache Cassandra at all levels. We offer online training via DataStax Academy and private training courses. For the current schedule of DataStax training and other events (including Cassandra events) see here.
Support. All paid DataStax Software subscription customers benefit from expert DataStax Support. Support is provided remotely by DataStax experts based in the USA, UK, and Australia. Please note that the DataStax Support team does not have access to the data stored within customer’s DataStax Enterprise databases other than data specifically provided by the customer. Customers should avoid including any personal, sensitive, or restrictive data in connection with any support requests.
Premium Support. In addition to standard support, DataStax also offers DataStax Enterprise customers a premium support offering. More information is available here.
Support for Apache Cassandra. DataStax also offers support for Apache Cassandra users. For more information, see the DataStax Luna page.